We’re always happy to help. Whether you have a question about an order, need some product advice or would like help with a return or exchange, here’s the best way to get in touch.
Email Us
Email is always the quickest way to contact us.
Please email support@ozoverboots.co.uk and we’ll get back to you as soon as we can during our working hours.
If your enquiry is about an existing order, please include your order number so we can help you more quickly.
Call Us
You can call Oz OverBoots on:
01933 213008
Our telephone lines are open:
Monday–Friday: 9am–4pm
Saturday & Sunday: Closed
If we don’t answer straight away during these hours, we may be packing orders, processing deliveries or otherwise away from the phone. Please leave your name, telephone number and a brief message and we’ll get back to you as soon as we can or simply drop us an e mail.
Returns & Exchanges
If you need to return or exchange an item, there’s no need to call us first.
Please visit our Returns page and follow the instructions to submit your return.
For faulty or damaged items, please follow the relevant option within our returns process so that we can review the issue and advise you.
Online Orders
Our online store is open 24 hours a day, 7 days a week, so you can browse and place orders at any time.
Orders and customer enquiries are processed during our normal working hours.
Visiting Oz OverBoots
Please note that Oz OverBoots is an online retailer and we do not have a retail shop.
For safety and operational reasons, we are unable to accept customer drop-ins for purchases, collections, returns or exchanges. All returns and exchanges should be arranged through our online returns process.
Trade & Bulk Enquiries
For trade accounts, bulk orders, personalised OverBoots or embroidery enquiries, please contact us by email with details of what you're looking for and the approximate quantity required.
Email: support@ozoverboots.co.uk
